Privacy Policy

Contact: support@camcolstore.com

1) Who We Are

This website is operated by Camcol (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website.

Our store is hosted on Shopify Inc., which provides the e-commerce platform we use to sell products and services to you.

2) What Personal Information We Collect

When you visit the site, we may collect certain information about your device, your interaction with the site, and information needed to process your purchases.

A) Information you provide to us

• Name

• Shipping and billing address

• Email address

• Phone number (if provided)

• Payment and order details (note: payment is processed by our payment providers; we do not store full card details)

• Customer support messages you send us

B) Information collected automatically

• Device information (browser, IP address, time zone, cookies)

• Pages viewed, products viewed, search terms, and interaction data

• Approximate location (based on IP)

3) How We Use Your Information

We use your personal information to:

• Process and fulfill orders (payment, shipping, returns, and customer service)

• Communicate with you about your order and support requests

• Prevent fraud and improve security

• Improve our website, products, and customer experience

• Send marketing communications (only where permitted and according to your preferences)

4) Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Make the website function properly

• Remember preferences (such as language)

• Analyze traffic and performance

• Measure advertising effectiveness

You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.

5) Sharing Your Personal Information

We may share your personal information with trusted service providers to help us operate our business, such as:

• Shopify (hosting, checkout, and store operations)

• Payment processors (to process payments)

• Shipping and logistics providers (to deliver your order)

• Analytics and advertising partners (to measure performance and show relevant ads)

We share only what is necessary for these services.

6) Advertising and Marketing

We may use your information to provide targeted advertising and to measure the performance of our campaigns.
Depending on your location, you may have the right to opt out of certain targeted advertising.

You can opt out using:

• Our email unsubscribe link (in any marketing email)

• Your browser/device ad settings where available

7) International Transfers

Your information may be processed outside your country of residence (for example, where Shopify and our service providers operate). We take reasonable steps to ensure your data is protected.

8) Data Retention

We keep your personal information only as long as necessary to:

• Provide our services

• Maintain business records

• Comply with legal and tax obligations

• Resolve disputes and enforce agreements

9) Your Rights

Depending on your location (EU/EEA/UK, US states, Canada), you may have certain rights, including:

• Access to the personal data we hold about you

• Correction of inaccurate data

• Deletion of your data (where applicable)

• Objection to processing or restriction of processing (where applicable)

• Data portability (EU/EEA/UK)

• Opt-out of marketing communications

To exercise any rights, contact us at support@camcolstore.com.

10) Minors

Our website is not intended for children. We do not knowingly collect personal information from children.

11) Security

We take reasonable measures to protect your information. However, no method of transmission over the internet is 100% secure.

12) Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a new “Last updated” date.

13) Contact

For questions about this Privacy Policy or to make a request, contact:
support@camcolstore.com